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3 min read
Ready to streamline your workflow? Let's explore System Integration today!
When you ask, "what is system integration?", it refers to the harmonious union of different components of an IT system.
Imagine a jigsaw puzzle, with each piece being a unique component. System integration is like carefully fitting these
pieces together to form a clear picture - a well-functioning IT system.
The main goal of integration is to streamline and increase the efficiency of various systems, making them work better
together. Whether it's sharing data between a marketing automation system and a customer relationship management (CRM)
platform, or connecting a company's inventory system to its e-commerce site, integration ensures all systems are on the
same page. This process reduces the need for manual data entry and minimizes errors, leading to better decision-making
and increased productivity.
There are several types of integration systems utilized depending on the complexity and requirements of the IT
Horizontal Integration: This involves creating a unique subsystem that acts as a single 'common point of interface'
between all other subsystems, ensuring they communicate effectively.
Vertical Integration: In this setup, different systems are connected based on their functionality levels, creating a
single entity from previously isolated systems.
Star Integration or Spaghetti Integration: Here, every system is connected to every other system, without a central
database. While this method can work with a smaller number of systems, it can become complex and unmanageable as more
systems are added.
Common Data Format: This method involves using a 'universal data format' to translate between different data formats,
ensuring seamless data exchange between systems.
A classic example of system integration is the synchronization of a company's e-commerce site with its inventory system.
When a customer places an order online, the inventory system automatically updates, reflecting the new level of stock.
Similarly, a Customer Relationship Management (CRM) system might be integrated with a company's email system to improve
customer communication and tracking.
System integration, in its various forms, is an essential aspect of IT operations, enabling seamless collaboration
between different systems, improving efficiency, and reducing the possibility of errors. As businesses grow, so does the
necessity for effective system integration strategies.
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